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Help & Support
Find answers to your questions and get trading support
DyadScalp Master System
Single source of truth — identity, philosophy, signal engine, risk rules, checklists, health dashboard, emergency procedures. Printable as PDF.
Documentation
Master system document
Contact us
Feedback & bug reports
Email Support
ops@dyadscalp.app
Step-by-step guides
First trade walkthrough
Help Categories
Getting Started
Account, broker OAuth, and your first session
Trading Guide
Orders, risk gates, playbooks, and analysis
Features
Indicators, alerts, portfolio, and session reports
Troubleshooting
Connection, data feed, and common errors
Troubleshooting
Connection, data feed, and common errors
Connection Issues
Broker OAuth failures, token expiry, and WebSocket drops.
Data Sync Problems
Missing quotes, frozen chart, or empty chain.
Performance Tips
Keep the terminal responsive during fast markets.
Live Ops Runbook
What to do when server cron, broker sessions, or EOD flatten misbehave.
Error Codes
Common gate blocks and broker reject reasons.
Frequently Asked Questions · Troubleshooting
What security measures are in place?
Encrypted sessions, Supabase auth, broker tokens stored server-side, and no client-side API secrets. See /security for the full posture.
How do I get support?
Use Contact (/contact) for bugs and feedback. Email ops@dyadscalp.app for outages during market hours (4h SLA).